14 calendar days from receipt to request a return (according to EU regulations).
Product must be unused and in its original packaging.
Request via email to admin@finesformes.com with order number.
Shipping authorization and instructions (address and method) are required.
Return costs: Responsible for the customer, except in the case of an error on our part or a defective product.
Processed within 7-14 calendar days after receiving and verifying the item.
The original amount will be refunded (excluding initial shipping costs).
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